The Fortnum & Mason store is situated halfway up London’s Piccadilly.
It was founded by William Fortnum and Hugh Mason in 1707, and started out as a simple grocery store. It immediately appealed to the upper classes due to its stock of high quality goods, and was soon supplying the officers of the army and by the 19th-century was a firm favourite of the Queen.
William was an ex-employee of Queen Anne’s household, and used his knowledge of royalty to deliver products that the bourgeois would buy.
Restaurant, hampers and afternoon tea
Fortnum’s has remained true to its roots, and still maintains the wood-panelling and crystal chandeliers of a bygone era. It also has a dress uniform of morning coats for staff.
Don’t miss the food emporium, which sells every kind of delicacy from tea, coffee, ham and pâtés, to fifty types of marmalade. It also has three restaurants, including the Fountain and Salmon and Champagne Bar.
A clock outside chimes upon the hour, and model Misters Fortnum and Mason come out and take a bow.
Guest – “And why not use their online service? They have always been so helpful and responsive.”
Guest – “Hi, can you tell me please if you have stocked candles by anecdote, cedre patchouli, bougie perfume. There are no other details, i.E. Brand etc on the packaging. I’m sure I bought one from you a few weeks before christmas although there is nothing on your website. They are probably the best candles I’ve ever had, so I’d be grateful for your help. I’ve googled them to no avail, and I really can't think were else I could have bought them. Regards carol.”
Admin – “We're not fortnum & mason. We're just a tourist site that has information about it. It sounds like you need to email fortnums directly: .fortnumandmason.com/information/contact-us.”